Policy
Terms and refunds
Short, because there isn't much to it. Last updated 17 August 2026.
What you're buying
Everything in the shop is a digital file: a PDF, made to be read on a screen and printed. There is no physical item and nothing will be posted to you. Each listing states its page count and file size, and those numbers are checked against the actual file every time the site is built.
How it reaches you
After payment you'll get an email with a download link. The link works for seven days. If it expires, if it doesn't arrive, or if the file is wrong or won't open, email [email protected] and you'll get a fresh one. Include the reference from the thank-you page if you still have it; it makes finding your order faster, but it isn't required.
If nothing arrives within a few minutes, check the spam folder first, then email. Payment is handled by Stripe; card details never reach this site.
Refunds
A digital file can't be returned, so this comes down to trust in both directions. If a product isn't what the listing described, or it doesn't work, or you simply got no use from it, ask for a refund and you'll get one. There's no form and no time limit stated here because neither would be honest: it's one person reading the email.
What won't be refunded is a chargeback filed without asking first, because that costs a fee on top of the sale and the problem was probably fixable in one reply.
What you can do with the files
Use them in your own work, including commercial work, as much as you like. Adapt them, print them, keep them on your team's shared drive. What isn't allowed is reselling them, or republishing them as your own product or lead magnet.
The writing on this site
Posts that quote regulations quote them directly and link the source, and each one says which claim the source was read for. They still aren't legal advice. The rules cited are from U.S. regulators, and the equivalent rules where you are may differ or may not exist. For anything carrying real money or a contract, ask a lawyer in your own jurisdiction.
The list is confirmed opt-in: you'll get one email asking you to confirm, and nothing else unless you do. Every email after that has a one-click unsubscribe, and unsubscribing is immediate and permanent, and re-subscribing takes a fresh confirmation, so nobody can put you back on the list by typing your address into the form.